We employ a customer-centered service model where you do the choosing. Your garage door is the largest moving object in your home and like anything else, it requires maintenance. We recommend having a yearly visit to make sure your door stays in good working condition and remains safe for you and your family. Because safety is the #1 priority when servicing your door, we never recommend parts unless we deem it a safety issue. When we leave your house you can rest easy knowing your family is safe.
We proudly carry the best names in the industry: Raynor, C.H.I. Overhead Doors, Richards-Wilcox, Fimbel ADS, Ranch House Doors, Everite Door Works, and Clopay. We also offer Liftmaster openers for years of trouble-free operation.
Whether your door needs servicing or you are looking for ideas to give your home a facelift, you can be confident that you are getting the best value when you choose Norwalk Overhead Door Company.
Mention our website and get $25 off any service or each new door, or a free keypad with the purchase of an electric operator!
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We love our customers, so feel free to visit during normal business hours.
Monday - Friday: 8am - 5pm
Saturday: 9am - 12pm
Please see our Facebook page in inclement weather situations for opening/closing information. www.facebook.com/norwalkdoor
To program your car, see the owner's manual as some models may have different instructions. Basic programming instructions can be found at the links below. If you have Homelink, you will have one indicator light for all three buttons. Car2U systems have an individual light over each button.
We have placed links below for the programming of Liftmaster, Genie, and Overhead Door keypads. If you unsure which model you have, unscrew the keypad from the jamb and the model number should be on the back.
Depending on how old your unit is, it may have a fixed frequency, while newer models have "rolling code" technology. The easiest way to tell is to open your remote and look for tiny dipswitches. If you see dipswitches, you have a fixed frequency. Rolling code does not have dipswitches as the code is constantly changing with each press of the button. Rolling code units also will have a "learn" button on the motor itself for programming new remotes into the system. Either way, you will need to figure out what frequency or type you have. If you need assistance, feel free to stop by our location with your old remote so we can test it and match up a new one for you!
Insulation values for materials are specified by its R-Value. The R-Value is a measure of a material's ability to resist heat traveling through it. The higher the R-Value, the better that material is at being an insulator.
A basic wood door has an R-Value of 1 at best, while the most energy-efficient steel doors have R-Values in excess of 18 and require little or no maintenance!
The standard life of your springs is 10,000 cycles. A cycle is one "up and down" cycle. There is no definitive way for anyone to tell you when your spring will break (even with routine service), unless you counted the cycles starting when the door was installed or the springs were last replaced. If a spring breaks, we recommend replacing both at the same time whether you have an extension or torsion spring setup. If you use your garage door as your "front door", consider replacing the springs with "high cycle" springs so you don't have to replace them as often and can save money in the long run.
Your garage door is generally the largest moving object on your home, and we recommend it be serviced at least once a year. This ensures your door is safe for use. If you have an electric operator, it should be tested to make sure it reverses upon contact with an obstruction and the safety eyes are working properly. Older motors that do not have eyes should be replaced altogether.
With countless manufacturers, materials, and designs, it's easy for your eyes to glaze over and be left overwhelmed or confused. If you follow these steps hopefully we can make things less confusing!
We are always happy to visit you for a free estimate and help guide you to the right door for you!
I have found this to be the hardest of all. Most people have a general idea of what they are looking for, or they have seen doors that they like. Remember, you will have to look at this door every day, so buy something you like! Think of it like getting married as this will most likely be the last door you will ever have to buy! Once you have figured this out, the worst is over!
There is a door for every budget, and like anything else, you get what you pay for. Sometimes a low price can be tempting, but remember, the most expensive home improvement project is the one you have to do twice!
Although wood doors are beautiful, they will require constant maintenance, especially in the Northeast with our hot summers and cold, snowy winters. Expect to paint or stain your wood door every year or two. If you are looking to simplify your life and "set it and forget it", Steel, Fiberglass, or Composite doors may be your best bet. In most cases these doors will yield an R-Value 2-3X what a wood door would and will require little or no maintenance to keep them looking great for years to come. Most of the time they cost less too!
A lot of manufacturers strictly push R-Values as the measure of what a "good" door is, but that is just one piece to the puzzle. Look at the steel gauge of the door. The best doors will be constructed with 25 gauge steel, while economy doors will be around 30-32 gauge. That may not seem like a big deal, but the 25 gauge steel (.021" thick) is almost twice as thick as the 31 gauge (.012" thick). Also, look at the rust warranty. Most manufacturers offer a "Lifetime Rust Warranty". Is it "rust-through" only or does it cover "surface rust"? Lastly, look at the spring and hardware warranties. Good doors will have a mimimum 3 year warranty on the hardware and springs, while some offer warranties greater than that, including lifetime warranties!
We offer free in-home estimates if you are looking to replace your door. We will come wtih brochures, samples, and pricing so you will have a better idea of what style best suits your taste and home!
Please call the office at (203) 866-1000 to set up a free consulation!
Norwalk Overhead Door Company was founded in 1954 by Harry Ehrismann. An immigrant from the Netherlands, he and his family came to the United States in 1950 in search of the American Dream. Harry and his family were sponsored by Paul Marsted, the owner of Overhead Door Company in Orange, CT, where he worked as the Office Manager. After four years of hard work and learning the business, Paul asked him to take over the Norwalk franchise, which was failing at the time. Harry accepted the offer and the rest is history. After running a successful business for 57 years, in 2011, Harry passed away at the age of 90, having run the business he grew until mere months before his death.
His son, Frank, assumed ownership of the company in 2011 after his father's passing. In making the company "his own", he made a few changes, most notably the change to our current name, "Norwalk Overhead Door Company, LLC", as well as our new phone number, (203) 866-1000. Although other competitors have sprouted up around the area, we are still at 24 Van Zant Street, the same location we have serviced our customers from since the beginning. We are the original "Norwalk Overhead Door" and have not moved, or been "bought out". We are often imitated but never duplicated, so if the company you call isn't on Van Zant Street, you are calling the wrong one! If you are into nostalgia, visit our "vintage" office, where we can prove we are the original! We love our customers, past and present, and welcome the opportunity to earn your business!